SiteSeeing, a solution created by the Resource Group's software factory and already implemented in the largest Brazilian banks, measures the response time, manages availability and performance from the user's point of view, in addition to monitoring the service levels established (SLA) for any business application. The solution identifies problems and warns the people in charge before the users perceive them. It is intended to monitoring applications and technologies, such as Internet banking, mainframe applications, credit card transactions, financial transactions, ISO 8583, messaging, e-mail, URA transactions, CRM or ERP systems, business benchmark, and proprietary systems, among others.

Monitoring availability, time of response and service level assigned (SLA) of any application. It has become an excellent supporting tool to the ITIL.
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